Tenants, viewings and repairs, all answered.
Landlords and small letting agents get calls about repairs, viewings and rent at all hours. QuadCalls takes every message, flags emergencies like leaks or no heating, and can put urgent calls through to you or your contractor.
Sophie is on a call
Example call · Oakfield Plumbing
Hi, thanks for calling Oakfield Plumbing. I'm Sophie, the virtual assistant. Can I take your name?
It's Priya. My boiler's lost pressure and there's no hot water.
Sorry to hear that, Priya. What's the postcode where the boiler is?
RG4, in Caversham.
Thanks. That's in our area. Is anyone vulnerable at home, or can it wait until tomorrow morning?
Sent to you straight away
New job: boiler, no hot water
Priya · RG4 Caversham · wants a visit tomorrow AM · call back on the number ending 4417
Put straight through
Calls that matter most
- Water leaks and flooding
- No heating or hot water
- Security problems and lock-outs
You choose exactly what counts as urgent and who it rings.
Take messages and screen calls
What you'll know before you call back
- The property address
- Tenant, landlord or prospective tenant
- What the issue or request is
- Access arrangements and the best time to call back
Plus the caller's name, number and the best time to ring them.
Pricing
Free for 3 months. Then from £24 a month.
No contract and no setup fee. Cancel any time from your dashboard.
Starter
£24 /month + VAT
First 3 months free
- Your own 020 number
- Up to 30 calls a month
- Email summary after every call
- 1 person to put calls through to
Pro
£49 /month + VAT
First 3 months free
- Your own 020 number
- Up to 100 calls a month
- Email alerts, plus text alerts (coming soon)
- Up to 5 people, with rules for who gets which calls
- Upload price lists and FAQs
Extra calls beyond your plan are 50p each. You can change plan at any time.
FAQ
Questions from letting agents and landlords
Can different people get different calls?
Yes. Add up to five people and choose who gets urgent calls and who gets calls out of hours.
Can it arrange viewings?
It takes viewing requests with preferred times for you to confirm.
Do I keep my own phone number?
Yes. You get a new London 020 number for your assistant. Either give it out instead of your mobile (on your website, cards, van or Google profile), or keep your current number and set your phone to divert calls you miss to it. The dashboard shows you how for your network.
Will callers know they are talking to an AI?
Yes. Your assistant always introduces itself as your virtual assistant and never pretends to be a person. It's friendly and quick, and most callers just want their message taken and a call back.
What happens with urgent calls?
You decide what counts as urgent, for example a leak, a same-day cancellation or a client with a deadline. Urgent callers can be put straight through to you or whoever you choose, in your hours or around the clock. Callers who ask for a person can be put through too.
Can it answer questions about my prices?
Only the prices you write in your profile or upload in a price list. It never makes up prices, dates or promises. Anything it does not know, it notes for you to answer when you call back.
Stop missing important calls.
Set up in about 10 minutes. Free for 3 months, no card needed.